We accept all major payment methods, including credit/debit cards, UPI, net banking, and digital wallets. All payments are securely processed through Razorpay and are secured with end to end encryption.

Yes, we offer Cash on Delivery for select locations. The availability of COD will be confirmed at checkout based on your delivery address.

Delivery usually takes 5-7 business days, depending on your location. You will receive a tracking link once your order is shipped for real-time updates.

Absolutely! Once your order is shipped, you’ll receive an email or SMS with a tracking link. You can use this link to monitor your order’s status via Shiprocket.

We offer a hassle-free return/exchange policy within 2 days of delivery. The product must be unused, in its original packaging, and accompanied by proof of purchase.

You can reach our customer support team via email at support@defyne.com or by calling us at +91 6006740929. We’re here to help!

Currently, we only ship within India. However, we are working on expanding our reach to international customers soon.

Yes, all our products are 100% authentic and sourced from trusted manufacturers. We ensure strict quality checks to provide you with only the best.

Yes, you can cancel your order within 24 hours of placing it or before it is shipped. To cancel, contact our support team with your order details.

If you receive a damaged or defective product, please contact us within 48 hours of delivery with pictures of the product and packaging. We will assist you in getting a replacement or refund.